Registration

User registration is required before using the SmartBoxBasel City Parcel Lockers and SmartBoxBasel Web Portal. Registration is free of charge.

Registration is available only to Swiss residents and companies with a valid Swiss address. Address validity is checked by sending a verification letter to your physical address.

Register from SmartBoxBasel Web Portal

  1. open https://my.smartboxbasel.ch/ using your web browser. Web portal login
  2. optionally you can select alternative language using the drop down menu at the bottom of the form.
  3. click on Register a new user to start the registration process. Web portal terms & conditions
  4. you will have to accept the Terms and conditions if you want to register. Registration form part 1
  5. enter your address in the registration form and press Next. Registration form part 2
  6. enter your phone number, email address, password and desired language.
  7. you can check Reduced mobility checkbox if you want to recieve your parcels in lockers that are easier to access Almost there.
  8. email message with activation link will be sent to your email address. Click on that activation link to start using lockers.