Register over web

If for some reason you are unable to register using SmartBoxBasel User App, it is possible to register new account over SmartBoxBasel web portal.

  1. open https://cityofbasel.swissinnolab.com/ using your web browser. Web portal login
  2. optionally you can select alternative language using the drop down menu at the bottom of the form.
  3. click on Register a new user to start the registration process. Web portal terms & conditions
  4. you will have to accept the Terms and conditions if you want to register. Registration form part 1
  5. enter your address in the registration form and press Next. Registration form part 2
  6. enter your phone number, email address, password and desired language that will be used in all SmartBoxBasel apps.
  7. you can check Reduced mobility checkbox if you want to recieve your parcels in lockers that are easier to access Almost there.
  8. email message with activation link will be sent to your email address. Click on that activation link to start using lockers.