How it works

1. Register an account

  • only Swiss citizens and companies with a valid Swiss address can register
  • by registering you will be assigned a CPL user name you can use in your orders
  • by registering you will have access to all SmartBoxBasel city parcel lockers (CPL) in Basel

2. Order your package

  • when placing an order enter your CPL user name and address of desired city parcel locker as delivery address

3. Delivery to CPL

  • you will get a notification on your smartphone when the parcel is delivered to your locker

4. Pickup

  • get close to CPL that has your delivery and use SmartBoxBasel User App to unlock the locker
  • pickup your parcel